Privacy Policy
This sample Privacy Policy is prepared for a CR Core Woo powered online store. It includes common WooCommerce flows such as customer accounts, checkout, orders, payments, shipping, coupons, and support messages.
Introduction
This Privacy Policy explains how our online store collects, uses, stores, and protects customer information when visitors browse the website, create an account, place an order, submit a form, or interact with store features.
Information We Collect
We may collect information that customers provide directly through checkout, account registration, contact forms, product reviews, or support requests.
Account And Contact Information
- Name, phone number, and email address.
- Billing address and shipping address.
- Account username, saved addresses, and customer preferences.
- Support messages, contact form submissions, and review content.
Order And Transaction Information
- Products added to cart or purchased.
- Order totals, taxes, shipping fees, coupon usage, and payment status.
- Refund, cancellation, and return request history.
- Delivery, pickup, or fulfilment information where applicable.
How We Use Information
We use customer information to process orders, manage checkout, provide customer accounts, handle refunds, arrange shipping, respond to support requests, improve store performance, and send service-related notifications.
We only collect information that is needed to operate the store, fulfil customer requests, improve the shopping experience, or comply with legal and operational requirements.
Cookies And Store Sessions
Our website may use cookies or similar technologies to keep products in the cart, support checkout, remember preferences, manage logged-in sessions, measure traffic, and improve the shopping experience.
Examples Of Cookie Usage
- Keeping cart contents available while browsing.
- Remembering checkout information during a session.
- Supporting login and customer account security.
- Measuring website performance and user interaction.
Third-Party Services
We may use trusted third-party services for payments, shipping, analytics, email delivery, security, maps, hosting, or other operational purposes.
| Service Type | Purpose | Example Data |
|---|---|---|
| Payment Gateway | Process online payments and payment verification. | Order ID, payment status, billing details. |
| Shipping Provider | Calculate rates and deliver customer orders. | Name, phone number, shipping address. |
| Email Service | Send order confirmations and customer notifications. | Email address, order summary, notification content. |
| Analytics | Understand traffic and improve user experience. | Browser, device, page views, interaction data. |
Data Security
We take reasonable technical and organisational measures to protect customer information from unauthorised access, loss, misuse, disclosure, or alteration.
Security Practices
- Restricting access to customer and order information.
- Using secure authentication for admin and customer areas.
- Keeping WordPress, WooCommerce, themes, and plugins updated.
- Monitoring suspicious activity where applicable.
Data Retention
We may retain order, payment, tax, refund, and support records for as long as needed for business, legal, accounting, security, or operational reasons.
Your Rights
Customers may contact us to request access, correction, or deletion of their personal information where applicable by law. Some order, payment, tax, or security records may need to be retained for legitimate reasons.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact page or customer support channel.
Developer Test Section
This section is included to test extra WYSIWYG styles such as inline bold text, italic text, links, code, and images.
Example inline code: crGetDefaultPrivacyPolicyContent()
add_filter('woocommerce_checkout_fields', function (array $fields): array {
return $fields;
});Contact support if you need help with privacy requests.